Nights Only Customer Arrivals Administrator

  Salary or Rate   21 - 24,000pa
  Job Type   Permanent
  Location   London
  Reference Code   JQM 21378

This is a permanent night shift role working 8.30pm to 8.30am on a rotating shift basis.  It is based in the City with a leading property/executive apartments company.  To ensure they provide a 5 star service to their guests that provide 24 hour support 365 days a year and this role is key to this.

 On a day to day (or should we say night to night basis) you will be involved in:

  • Ensuring apartments are ready for incoming guests
  • Meeting and greeting new quests on arrival and ensuring they are well settled
  • Dealing with incoming emergency calls and actioning or escalating as appropriate
  • Completing administration around occupancy, guest arrivals and similar reports
  • Updating databases and reservations systems

 You will be working alone and therefore its vital that you enjoy working independently and can use your initiative when unusual things arise.  Additionally you will need to be able to provide a comprehensive handover at the end of each shift.

 The ideal person will be confident with MS Office and exceptional customer service skills.

 This role offers an annual salary of 21 22,000 plus 2 -3,000 annual bonus (performance based and paid bimonthly) as well as a shift allowance for weekend work.

 If you have the right skills, experience and attitude for this role please submit your CV ASAP please also state with your application why you are seeking a night shift role. 

We consider every CV that is submitted to us, however please note that time constraints mean we are only able to get back to successful applicants. We may retain your details to match against future job opportunities.

NB. It is a very competitive job market so before submitting your CV it is worth a final check to make sure it is well laid out, up to date and accurately reflects your qualifications, experience, skills and abilities in relation to the position you are applying for. Where you want to highlight your particular suitability it is worth using a covering letter with your CV.


  Jacqui Maxwell 
Love & Tate plc
Phone: 020 7256 6668  




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