Nights Only Customer Arrivals Administrator Drivers Licence required

  Salary or Rate   19,500 pa plus bonus and shift allowance
  Job Type   Permanent
  Location   London
  Reference Code   JQM21215

This is a permanent night shift role working 8.00pm to 8.00am on a rotating shift basis. It is based in the City with a leading property/executive apartments company. To ensure they provide a 5 star service to their guests they provide 24 hour support 365 days a year and this role is key to this.

On a day to day (or should we say night to night) basis you will be involved in:

Ensuring apartments are ready for incoming guests
Meeting and greeting new guests on arrival and ensuring they are well settled
Dealing with incoming emergency calls and actioning or escalating as appropriate
Completing administration around occupancy, guest arrivals and similar reports
Updating databases and reservations systems

You will be working alone and therefore it is vital that you are reliable and can use your initiative when unusual things arise. Additionally, you will need to be able to provide a comprehensive handover at the end of each shift.

The ideal person will be confident with MS Office, have a current clean drivers licence, as at times you will need to drive to properties, as well as exceptional customer service skills.

This role offers an annual salary of 19,500 plus 1,000 annual bonus (performance based and paid bimonthly) as well as a shift allowance for weekend work.

If you have the right skills, experience and attitude for this role please email us your CV ASAP.

We consider every CV that is submitted to us, however please note that time constraints mean we are only able to get back to successful applicants. We may retain your details to match against future job opportunities.

NB. It is a very competitive job market so before submitting your CV it is worth a final check to make sure it is well laid out, up to date and accurately reflects your qualifications, experience, skills and abilities in relation to the position you are applying for. Where you want to highlight your particular suitability it is worth using a covering letter with your CV.


  Jacqui Maxwell 
Love & Tate plc
Phone: 020 7256 6668  




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