Learning Coordinator

  Salary or Rate   £14ph PAYE, £18ph Limited company 
  Job Type   Temporary
  Location   Feltham, Middlesex
  Duration   2 months +
  Reference Code   KPLC38501

We are currently looking to recruit a Learning Coordinator to join a global blue chip based near Heathrow. You must be able to travel to this location as this is an office based role 5 days a week. This role is to start asap, initially until the end of the year, though for the right candidate the role is expected to be ongoing.

Paying £14ph plus holiday pay as a PAYE, or if you have a Limited Company this role is paying £18ph.

The successful candidate will be working in the Learning Service Centre (LSC), which provides logistical and operational support for training events. Supervised by a Senior Learning Coordinator the role is responsible for the administration and end-to-end delivery of a portfolio of training sessions. The Learning Co-ordinator (LC) is responsible for ensuring that duties are performed to a high quality, within agreed timeframes, and through the application of LSC standard processes.

Responsibilities

o Act as the ‘Single Point of Accountability’ for the end-to-end administration of a portfolio of assigned sessions. Ensure that session tasks are completed accurately, to a high quality and within pre-agreed timescales.
o Provide onsite ‘moderator’ & first level issue resolution support to sessions delivered virtually via Adobe Connect & via High Definition Distance Learning (or other virtual technology).
o Ensure consistency of the delegate and faculty session experience through the clear and consistent application of LSC standard operating processes as applied across all learning delivery platforms.
o Ensure that any issues which may compromise the viability or quality of any assigned sessions are promptly identified, communicated and actioned / escalated as appropriate.
o Responsible for ensuring the production of status report updates which are accurate and have been produced with appropriate rigour and attention to detail.
o Ensure that session information on LMS (My Talent & Learning (MTL)) is updated accurately and within agreed timeframes.
o Dispatch of pre-session course work and joining instructions; the maintenance of delegate attendance and training records, and the close out of sessions through the timely collection of event evaluation forms (MtM & MTL).
o Ensure that ongoing session changes are communicated clearly and promptly to faculty and stakeholders.
o Ensure that delegate queries are answered clearly, promptly and politely.
o Establish sound day-to-day relationships with members of the Logistics team, LCs from other portfolios and offices, Onsite Coordinators and globally based local-contacts. Build positive fruitful relationships with external vendors and faculty.
o Work collaboratively with colleagues across teams to assist different portfolios at peak times.

We consider every CV that is submitted to us, however please note that time constraints mean we are only able to get back to successful applicants. We may retain your details to match against future job opportunities.

NB. It is a very competitive job market so before submitting your CV it is worth a final check to make sure it is well laid out, up to date and accurately reflects your qualifications, experience, skills and abilities in relation to the position you are applying for. Where you want to highlight your particular suitability it is worth using a covering letter with your CV.


  CONTACT
  INFORMATION 

  Kaytan Patel 
Love & Tate plc
Kaytan.Patel@lovetate.co.uk
Phone: 020 7256 6668  

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