We are currently
looking to recruit a Learning Coordinator to join a global blue chip
based near Heathrow. You must be able to travel to this location as
this is an office based role 5 days a week. This role is to start
asap, initially until the end of the year, though for the right
candidate the role is expected to be ongoing.
Paying £14ph plus holiday pay as a PAYE, or if you have a Limited
Company this role is paying £18ph.
The successful candidate will be working in the Learning Service
Centre (LSC), which provides logistical and operational support for
training events. Supervised by a Senior Learning Coordinator the
role is responsible for the administration and end-to-end delivery
of a portfolio of training sessions. The Learning Co-ordinator (LC)
is responsible for ensuring that duties are performed to a high
quality, within agreed timeframes, and through the application of
LSC standard processes.
o Act as the ‘Single Point of Accountability’ for the end-to-end
administration of a portfolio of assigned sessions. Ensure that
session tasks are completed accurately, to a high quality and within
o Provide onsite ‘moderator’ & first level issue resolution support
to sessions delivered virtually via Adobe Connect & via High
Definition Distance Learning (or other virtual technology).
o Ensure consistency of the delegate and faculty session experience
through the clear and consistent application of LSC standard
operating processes as applied across all learning delivery
o Ensure that any issues which may compromise the viability or
quality of any assigned sessions are promptly identified,
communicated and actioned / escalated as appropriate.
o Responsible for ensuring the production of status report updates
which are accurate and have been produced with appropriate rigour
and attention to detail.
o Ensure that session information on LMS (My Talent & Learning (MTL))
is updated accurately and within agreed timeframes.
o Dispatch of pre-session course work and joining instructions; the
maintenance of delegate attendance and training records, and the
close out of sessions through the timely collection of event
evaluation forms (MtM & MTL).
o Ensure that ongoing session changes are communicated clearly and
promptly to faculty and stakeholders.
o Ensure that delegate queries are answered clearly, promptly and
o Establish sound day-to-day relationships with members of the
Logistics team, LCs from other portfolios and offices, Onsite
Coordinators and globally based local-contacts. Build positive
fruitful relationships with external vendors and faculty.
o Work collaboratively with colleagues across teams to assist
different portfolios at peak times.
We consider every CV that is submitted to us, however please note
that time constraints mean we are only able to get back to
successful applicants. We may retain your details to match against
future job opportunities.
NB. It is a very competitive job market so before submitting your CV
it is worth a final check to make sure it is well laid out, up to
date and accurately reflects your qualifications, experience, skills
and abilities in relation to the position you are applying for.
Where you want to highlight your particular suitability it is worth
using a covering letter with your CV.