Upstream Learning is
expanding its scope considerably in the area of virtual and blended
learning, utilising different technical platforms for programme
delivery. The team this role supports is responsible for the
implementation of new learning technologies globally in the company
as well as the delivery of all UK based face to face training
events. This role will also work closely with teams in the hub
locations of Houston, Sunbury and Aberdeen.
o Serve as session Single Point Accountability
o Loads SDP (Session Details and Pre-work) in VTA (Virtual Training
Assistant) database or VLE(Virtual Learning Environment)
o Assure appropriate venue booked and confirmed
o Assure faculty is scheduled and confirmed
o Arrange for room set and equipment as needed
o Create and follow session task list
o Assure classrooms are set up correctly prior to beginning of each
o Manage most communications to faculty and participants using
standard coms documents – exceptions are missing cost codes to
participants, which are done by the Production Office
o Complete session tracker/calculator
o Open and close sessions
o Manage online classroom setup, kick off, level one technical
support, uploading files for the session and uploading the
recordings following the OLC(On Line Classroom) session
o Initiate the creation of the VLE (Moodle)
Experience & Knowledge
o Ideal candidate will have at least 3 years of experience in an
o Managing work to meet deadlines in fast-paced environment with
multiple priorities; planning to meet anticipated future situations
o Demonstrated customer focus and ability to work with many
o High level of competency with Microsoft Office.
o Demonstrated ability to quickly learn new systems
o Must have the ability to work cooperatively and flexibly as part
of a geographically dispersed team.
Desired Skills and Experience
Experience in working video conferencing technology would be a
o Strong planning, organisational skills and attention to detail
o Highly effective communication and interpersonal skills
o Ability to meet deadlines and effectively manage own workloads
We consider every CV that is submitted to us, however please note
that time constraints mean we are only able to get back to those
applications that are successful. We may retain your details to
match against future job opportunities.
NB. It is a very competitive job market so before submitting your CV
it is worth a final check to make sure it is well laid out, up to
date and accurately reflects your qualifications, experience, skills
and abilities in relation to the position you are applying for.
Where you want to highlight your particular suitability it is worth
using a covering letter with your CV.