How to get paid and when

You must submit your timesheet each Friday afternoon for the week
    you have just worked.

Your timesheet will be processed the following week and your pay will
    be in your bank account on the Friday

Completing your timesheet

Click here to submit your timesheet...

Enter your name

Select your programme from the list

Select the correct work week from the list

For each day of the week enter whether you worked "Full Day",
    "Morning Only", "Afternoon Only" or "Did not work"
There is a comments area to enter any notes that you think we
   should know about

Click the send button

Deadlines for timesheets

You timesheet should be complete each Friday when you finish work

If for any reason you can't complete your timesheet you must email
    skmpay@lovetate.co.uk to explain why.

Remember!  If you do not submit a timesheet you can not be paid

FAQ (Frequently Asked Questions)

Why don’t I get any payment for the first week of training?

You do get payment for the first week but like most jobs you are paid a week in arrears.
 

Does this mean I only get paid for 9 weeks?

No you are paid for 10 weeks in total, which means that you get the final payment a week after placement has ended.
 

How do I receive payment?

It is paid by transfer directly into the account that you supplied details off during your induction.
 

When do I need to do my timesheet by?

Ideally try and complete your timesheet on Friday afternoon when on training or on placement. If you forget or don’t have time to do it it’s important we receive it by Monday midday. So you could fill it out online over the weekend or on Monday morning.
 

What happens if I don’t do it by Monday?

Due to our payroll system you may not get paid for that week on the following Friday.
 

If I miss the deadline for payroll what do I do?

Fill in your online timesheet as soon as possible. It will be processed and payment will be carried over to the next payment week, this means you may receive two payments in one week.
 

What do I do if I make a mistake on my timesheet?

You must let us know as soon as possible. Use the skmpay@lovetate.co.uk e-mail to inform us and then fill out a correct timesheet for the week that you made an error.
 

I filled out my timesheet and I haven’t received payment when
    it was due, what do I do?

Again let us know as soon as possible using skmpay@lovetate.co.uk e-mail to inform us. We will check the payroll and see if we posted payment to your bank and let you know. We will then instruct you what to do with either your bank to get further information or let you know why you may not have been paid.
 

Is there any reason I wouldn’t be paid?

If we are informed that you claim for payment is dishonest we may not pay you for the week you have claimed. We would always try to contact you in advance of payment to let you know this where possible. Please don’t claim for whole or half days that you haven’t worked as the placement provider will let us know. We will reclaim any money miss paid to you under such circumstances. If your error was accidental we will adjust subsequent payment.
 

What do I do if I am unable to attend placement for any period?

You must inform both Love & Tate ( 020 7256 6668 and your placement provider immediately. There is nothing more unsettling for everyone if you just disappear without letting us know. This applies if you are even going to be late, please let us know. It’s courteous and good customer/client service.
 

LOVE AND TATE PLC Skillsmatch Student TOOL KIT